Get free delivery - Our delivery cost is £2.95 or free if you spend over £20 in one order.
We are a small family business and aim to get your order to as soon as possible. However, sometimes, in high demand, we may need to put another batch on brew! But don't worry, we've been doing this for years. We'll still get your order to you as soon as possible.
Once we've got the order together, we'll send you an email and let you know it's on it way.
From here it's all down to our hand selected delivery partner, they will email you and send you a message, at this point you can track your parcel and see where it is in the UK. They too understand this parcel is special, and should deliver in one piece - if they don't, call us 01373 464746 and we'll rectify straight away.
Deliveries can take from 2-5 working days to pick, pack and post. However, during busy periods we do ask to allow for up to 7 working days.
Our beautifully crafted drinks must be signed for by you who is over 18 years of age.
FAQ - Deliveries.
If you're not at home when DPD or our courier partners attempt delivery, your parcel will be returned to their depot or sorting office. A card will be left to inform you of the time and date of the attempted delivery.
You will have the option to arrange an alternative delivery time or arrange to collect yourself - contact information will be provided on the attempted delivery notification so you can do this at your convenience. Once your order is in progress, you cannot change the delivery address.
If you receive an attempted delivery notification card and do not respond, 2 further attempts to deliver your item will be made (an attempted delivery notification will be left upon each occasion). After this, the goods will be returned to our warehouse and the refund process automatically triggered.
If you’re certain you haven’t just missed your delivery, in which case, you should have received an attempted delivery notification card (see below for details about missed deliveries), then please contact us on 01373 464746 and our team will investigate.
Refusing a damaged delivery from a courier
If you are accepting a delivery face-to-face (from the courier) and you see your parcel is damaged, you can refuse to accept the delivery. After refusing the delivery, the item(s) will come back to us and we contact and organise a replacement for you quickly as possible.
Discovering a damaged item after accepting delivery
If your item arrives damaged, it’s important you let us know as soon as possible. You have a 28-day window to let us know. Please contact us on 01373 474647 and we'll get this sorted for you.
Q. Do you deliver internationally?
Apologies but we are unable to offer international delivery at the moment.